Associate Director, Customer Solutions

The employer is from TELECOMMUNICATION sector. Developing and supporting Singtel and commercial & international businesses Proactively managing and liaising with customers in managing any ‘out of scope’ variations Negotiating deliverables with customers Working with customer counterparts across the organisation to ensure effective execution of business strategies and goal alignment Maintaining an understanding of industry trends that directly relate to specific customer’s business strategies Participating in customer presentations Participating in leadership activities and providing performance feedback and developmental coaching Monitoring and improving team performance, providing leadership, coaching, and performance management. Financial target and budgeting Degree with commercial experience with at least 7 years in financial services and/or manufacturing sector (both as end user or system integrator) CCNP/CCDP certification Customer focus Awareness of current technology and changes In-depth knowledge of network technologies and products Ability to multi task and involve in multiple RFQ and tenders Ability to work in a team Ability to use Microsoft suite of products include Visio, network tools and similar products; Good literacy, numeracy, verbal and communication skills, required to present to customers Business acumen