Senior Vice President, APAC Network Management (3rd Party Vendor Management) Lead, Chief Techno[]

The company is a global organization that is committed to helping our clients by improving their financial lives. This role is critical to support the compliant execution of the third party policy and vendor manager program standard in APAC. It supports the Financial Market Utility (FMU) and Cash and Securities Services (CSS) vendor categories, whereby Operations have outsourced services such as securities custody and settlement, central counterparty clearing and payments processing. The requirements directly link to the Regulation OCC 2013-29 and other similar laws rules and regulations mandating enhanced due diligence and monitoring around Third Parties providing services to Bank of America and/or our clients. The team of Network Managers have the responsibility to ensure the third parties employed to provide these services continue to be “fit for purpose, regulatory compliant and value for money” and are continually monitored through various department risk assessments, surveys, adherence to service levels and through day to day interaction. Escalations are achieved through a formal set of governance meetings including key stakeholders and risk partners. This function resides within the Third Party Management team within CTO and acts as a representative for all lines of business who have outsourced such services. In addition to its manage phase program responsibilities, Network Management acts as delegate process owner for multiple lines of business in key aspects of planning and sourcing activities for these outsourced services. As such it partners extensively with Global Procurement and other key control partners in addition to the LOB leads regionally as regards strategy and key decisions such as appointment, termination and risk acceptance. Network Management also has responsibility for evaluating the Bank’s expenditure with third party partners and providers to ensure effective cost management on an ongoing basis. Regular cost analysis and fee reviews may be required as a part of this role. It will require an ability and interest in creating a regional strategy for Network Management aligned to Global business plans, inclusive of the requirement to drive operational excellence, increased resiliency whilst reducing the overall number of partners managed. By its nature it interacts with multiple senior stakeholders internally but also at external partners, both current and prospective. Such partners are in many cases also clients of BAC and thus appropriate engagement with Corporate Banking and Global Treasury Services leads in the region is a key facet of this role. It should ensure regional activities are closely aligned with the global T&O Third Party Oversight program and global Network Management Strategy within it, to ensure consistency of approach and direction. In particular this involves close partnership with the APAC Third Party Management Risk Lead. It will manage a team of 9 Enterprise Vendor Managers (EVMs) across three locations (HK, Singapore & Tokyo) each responsible for a portfolio of cash and security services partners and/or financial market utilities in the APAC region. It will report functionally to the Global Head of Network Management who acts as the Third Party Portfolio Executive with the firm’s third party policy structure. In addition, regionally it will report to the APAC Head of CTO. The ongoing support required of Network Management both internally and externally requires that the role is a permanent one to ensure consistent levels of delivery are met to all stakeholders.  Degree level Education A Senior Leader with Third Party Program knowledge and past relevant experience in executing third party compliance and risk programs in accordance with regulatory guidelines provided by OCC or other regional regulatory authorities Experience in managing financial services (global banking and markets) vendors within a third party program would be an advantage A strong working understanding of Securities and Payments Operations processing and related laws rules and regulations across multiple lines of business Experience of understanding and influencing contracts and pricing structures within such services outsourced The ability to communicate and connect with senior management, operations and risk partners internally as well as externally with peers, senior partner connections and within industry forums An ability to work globally with a matrix management structure A flexible approach to role structure with potential and experience in growing the team size. Sourcing / Procurement experience would be an advantage Ability to develop strong relationships with multiple partners internally and externally Must be self-motivated and results oriented Must be able to deliver results with limited direction and supervision A drive for achieving operational excellence, with strong attention to detail A flexible approach to management of priorities Proven ability to learn and adapt