Vice President - Client Services FX Prime Brokerage/ ALGO-s

The employer is a global financial services company focused on helping clients manage and service their financial assets, operating in 35 countries and serving more than 100 markets. Manage sophisticated client issues with the ability to solve problems and enhance client trading, operations and accounting relationships. Provide thought leadership in the identification of opportunities to improve efficiency by reviewing work processes from a new perspectives Develop and work on complex processes and make pro-active recommendations for process improvements and enhancements Managed trade verification, confirmation settlement, accounting and reconciliation of Foreign Exchange product. Options knowledge is a plus. Monitor client ALGO flow, escalate issues to Trading Assist technical support staff in identifying and resolving defects Execute business plan/strategy for functional area Conduct comprehensive training sessions to staff including detailed process flows and procedures Conduct client on/off site visits to provide demos of the FXPB services process flow A minimum of 5 years of experience in the investment services industry, preferably with a background in FXPB, Operations, and Client ALGO support Excellent verbal and written communication skills Strong client service ethic Ability to work without close supervision, organize, manage and prioritize work Well organized and able to work under pressure in order to meet tight deadlines and client expectations Analytical thinking and problem solving ability Intermediate knowledge of MS Excel and MS Word